Indigo Airlines provides customer care services to assist passengers with various queries and issues. Here are the primary ways you can contact Indigo’s customer care:
- Customer Care Number:
- Indigo offers a dedicated customer care number which you can call for assistance. This number is typically available on their website or your booking confirmation.
- The number might vary depending on your location (domestic or international).
- On the IndiGo Website: www.goindigo.in. On the IndiGo Mobile App. By contacting the 24/7 IndiGo Call Centre: +91 124 4973838 or +91 124 6173838.
- Email Support:
- You can email Indigo’s customer service team for non-urgent queries or if you prefer written communication. The email address is usually provided on their official website.
- Live Chat:
- Some airlines, including Indigo, offer a live chat feature on their website or mobile app, allowing you to get instant responses to your queries.
- Social Media:
- Indigo is active on various social media platforms. You can reach out to them via platforms like Twitter or Facebook for assistance.
- Airport Counters:
- For immediate assistance while at the airport, you can visit Indigo’s airport counters.
- Feedback and Complaints:
- If you have feedback or a complaint, Indigo’s website typically has a section where you can submit this information.
Things to Remember:
- Working Hours: Check the working hours for phone and chat support. Some services might be available 24/7, while others have specific operating hours.
- Information Ready: Have your booking details, such as PNR and flight information, ready before you contact customer care to facilitate a smoother interaction.
- Patience is Key: Customer care lines can be busy, especially during peak travel times, so patience may be required when seeking assistance.
For the most current contact information and to ensure you’re using the correct channels, it’s always best to visit Indigo’s official website or refer to the information provided on your booking confirmation.
